Financial assistance

We offer a range of options for residents in Port Stephens who are genuinely in need of financial assistance.

Council provides financial assistance to its community in a variety of ways, supporting a diverse range of services and projects that directly benefit the community. Primarily, this is done through grants, sponsorships and small donations. Council also has specific loans and rates donation policies. For more information, click on the links below.

Council recognises that, at times, residents may experience genuine financial hardship and people are to be treated with respect and compassion when considering their circumstances. With this in mind, Council has processes to assist with the recovery of monies that become overdue for rates, fees, charges and other debts.

Financial Hardship

To help our community and businesses through the unprecedented effects of COVID-19, we are making it easier to access our existing financial hardship relief for ratepayers, tenants and holiday van owners.

Disposal of Waste

To allow benevolent, not for profit or charitable organizations to apply for up to 20 tonnes of free waste disposal in the Port Stephens LGA for waste which is generated by a service or function that aligns with Council’s operational plan.

Rapid Response

Funding provides financial assistance to the community for small financial requests up to $500.

Mayoral Fund

Funding provides financial assistance to the community from time to time for projects which link to the Port Stephens Community Strategic Plan.

Funding is made available at the discretion of the Mayor under this Mayoral Fund.

Other Fund Sources

  • View the Rate Donations for Community Groups Policy .The Rate Donations for Community Groups Policy provides guidelines for donation of rates and charges to eligible rateable community groups. To provide financial assistance for community groups that are unable to meet the cost of rates and charges.