Visitor Information Centre

At the heart of Port Stephens you'll find the Visitor Information Centre (VIC), where our friendly local staff will welcome you to Port Stephens, share a wealth of knowledge, and help you plan the perfect getaway!

We love visitors to our region. In fact, that's how most of us 'locals' landed here in the first place! The VIC team will invite you to "make yourself at home" in Port Stephens – they'll help you discover the coldest beer, the highest lookout, the best beach for a surf, the restaurant with the most amazing views... you name it, the VIC team will know it. And if they don't, they'll do their best to find out for you!

Find out more about where to stay and what to do on the Port Stephens Tourism website.

What we offer

Aside from expert local advice on all things Port Stephens, the VIC also provides the following services:

  • Accommodation and tour booking services for individuals and groups
  • Free wi-fi
  • An extensive range of local merchandise and souvenirs
  • Superior local information and knowledge
  • Complimentary brochure displays for 300+ Destination Port Stephens members
  • Maps for purchase
  • Local and regional Visitor Guides, maps and touring guides
  • Public toilets with accessible facilities

Where to find us

60 Victoria Parade, Nelson Bay NSW 2315

Opening hours

Monday to Friday – 9am to 4pm

Saturday  – 10am to 2pm

Sunday  – CLOSED

Public Holidays
  • Australia Day  (Monday 27 January) – Closed
  • Good Friday – Closed
  • Easter Saturday – 9am to 2pm
  • Easter Sunday – 9am to 2pm
  • Easter Monday – 9am to 2pm
  • ANZAC Day – 10am to 2pm
  • King's Birthday (10 June) – Closed
  • Labour Day – 10am to 3pm
  • Christmas Day – Closed
  • New Year’s Day – Closed

Contact Us