Community Satisfaction Survey

At Port Stephens Council we are committed to delivering services that improve the wellbeing and liveability of our community. Our Community Satisfaction Survey is an important part of delivering these outcomes and helps us understand what’s working well and what’s not.

We’re inviting you to participate in our 2025 Community Satisfaction Survey.

The survey takes around 5 minutes and it’s open until Sunday 25 May 2025.

If you have any questions about the survey, please call us on 02 4988 0255.

Thank you for taking the time to give us your feedback.

Council will not phone you to complete the survey nor has Council hired an external consultant to carry out the survey for us – the survey is only available to be completed online or in hard copy at Council’s Libraries, Administration Building, Visitor Information Centre, Pools and Child Care Centres. Additionally, Council does not ask, nor want you to provide personal information in this survey. If you have a specific issue such as maintenance of your local street etc. please report it separately via Report, request and apply, or contact our Customer Experience team at 02 4988 0255 or email: council@portstephens.nsw.gov.au

Each year, we ask the Port Stephens community how satisfied they are with the services and facilities we deliver. This information helps us understand what’s working, and what isn’t, to facilitate improvements for the wellbeing and liveability of our community. Read the Community Satisfaction Survey Reports to find out more:

Download: Community Satisfaction Survey Report 2024 (PDF 717.5MB)

Previous reports

Please contact Council if you want to view the Community Satisfaction Report from previous years.