ABOUT THIS FORM
This form can be completed by ratepayers, commercial tenants, community tenants and holiday van owners who are experiencing financial hardship and wish to receive consideration regarding current payment arrangements.
Please reference Councils Debit Recovery and Hardship Policy for further information.
FINANCIAL ASSISTANCE FOR PAYING RATES
If you are experiencing rates financial hardship, we may be able to help by:
- allowing some extra time to pay
- arranging smaller regular payments such as fortnightly direct debit
- deferring payment of rates for aged pensioners against the property estate.
Simple daily interest applies to extensions of time to pay and repayment arrangements. For significant financial hardship, assistance may be available under our Rates Assistance Program.
Contact a financial counselling service Council has partnered with for more information about the Rates Assistance Program.
YOUR PRIVACY
Port Stephens Council is committed to protecting your privacy. We take reasonable steps to comply with relevant legislation and Council policy.
Purpose: The purpose of this form is to enable Council to record the matter raised and taken appropriate action.
Intended recipients: Council employees, contractors and other third parties where appropriate.
Supply: Voluntary.
Consequence of Non Provision: Council may not take action on the matter raised.
Storage and security: This document will be placed on the relevant file and/or saved in Council’s records management system in accordance with Council policy and relevant legislation.
Access: Please contact Council on 02 4988 0255 to enquire how you can access information.
Form cannot be submitted until all field errors on this page have been fixed.
