Smart Parking

Incorrect expiration emails sent on Tuesday 1 July

We've been made aware that some of our permit holders have recently received an email advising that their permit has expired, seemingly from either Port Stephens or Royal Sydney Botanic Gardens. Please disregard these emails. They were not sent by Port Stephens Council, and we want to assure you that all permits are still valid. Our portal providers have confirmed that all your data is safe and secure. There is no action required from you at this time. We’re still sending out renewal notices in batches. If you've recently received your official renewal email from us and have completed the renewal process, that's great! Otherwise, please continue to wait for your renewal email from Port Stephens Council. We appreciate your patience and understanding.