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Your Privacy
Port Stephens Council is committed to protecting your privacy. We take reasonable steps to comply with relevant legislation and Council policy.
Purpose: When you contact Council, we collect the personal information you provide in order to address your enquiry, request or complaint. The personal information we collect often includes your name, email address and any other information you may provide such as your address or phone number.
Intended recipients: Council staff or contractors as appropriate.
Supply: Voluntary.
Consequence of Non Provision: If your personal information is not provided, we may be unable to action your request or provide you with an outcome response.
Storage and security: This document will be placed on the relevant file and/or saved in Council’s records management system in accordance with Council policy and relevant legislation.
Access: Please contact Council’s Privacy Officer on (02) 4988 0255 to enquire how you can access information.

Aggressive behaviour, whether it's physical, spoken or written, is not accepted or tolerated at Port Stephens Council. Council employees have the right to end a call or refuse service if aggressive behaviours are displayed.
Remember, our friendly staff are here to help. Please be respectful.

Address

Port Stephens Council Administration Building 
116 Adelaide Street (Old Pacific Highway)
Raymond Terrace NSW 2324

Council's ABN 16744377876

Postal Address

PO Box 42, Raymond Terrace, NSW, 2324

Phone: +61 2 4988 0255

After Hours Emergency: +61 2 4988 0255 (follow all prompts for after hours line)

Administration Building Opening Hours

Monday to Friday, 8:30am to 4:30pm