Kerbside collection

Bin Collection on Christmas Day

There will be no collections on Christmas Day. If your collection is usually on Thursday, it will instead take place on Friday 26 December. For those with Friday collections, your pick ups will happen on Saturday 27 December.

We offer an on call kerbside collection service that allows residents to place unwanted bulky items and green waste at the kerb for pick up.

Each household receives 2 collections per financial year.

To schedule a kerbside collection, you can use the online booking link provided below or call 1300 734 470

Book a kerbside collection online

Book your collection today using our online portal or by calling 1300 734 470.

Book Now

How kerbside collections work

  • Organise a collection by booking online or calling 1300 734 470
  • Each residential property is entitled to 2 collections per financial year
  • Both bulky and green waste can be collected
  • Residents must book their collection — book early to avoid disappointment in wait times.
  • Waste items can only be placed on the footpath the day prior to collection

To book a kerbside collection, use the booking link above, or call the Customer Service Centre on 1300 734 470.

The following items are accepted as part of Council's kerbside collection service:

  • Furniture — chairs, cupboards, tables and similar (furniture containing glass is not accepted)
  • Whitegoods — e.g. dishwashers, microwaves, washing machines, clothes dryers
  • Household appliances e.g. TVs, vacuums, handheld appliances, computers, blenders
  • Green waste — e.g. branches under 20cm in diameter, bundled and tied
  • Scrap metal — fencing, hot water systems, BBQs, bikes (excluding e-bikes)
  • Mattresses and bedframes/bases
  • Battery free toys, camping and sporting equipment e.g. toy cars, dolls, lego (these items must be bagged or contained in a box or container)
  • Clothing and shoes (these items must be bagged or contained in a box or container)

The following items will not be accepted by Council as part of the kerbside collection:

  • No oils/paints/chemicals
  • No items containing fuel/oil
  • No gas bottles or other flammable substances
  • No batteries
  • No motor vehicle (automobile) parts or tyres
  • No building materials – framework, plasterboard, decking
  • No renovation material or building works -kitchen cabinets, bathroom vanities, manufactured stone
  • Composite compressed boards, e.g. MDF, benchtops, asbestos, weatherboard, fibro sheets
  • No concrete/bricks/rubble/soil/tiles
  • No glass/acrylic or polycarbonate, e.g. Perspex/mirrors or furniture containing e.g. glass table top, windowpanes, etc.
  • No household perishable putrescible waste, e.g. nappies, food or liquid waste
  • No commercial waste or commercial sized appliances
Terms and conditions of service
  • Only 1m x 1m will be collected (1 box trailer) — If excess waste remains, only an additional 1m x 1m will be collected and only if the resident has a remaining second collection for the financial year. This second collection will be forfeited, and if the kerbside collection still has excess waste remaining, the waste will be left and must be removed by the resident immediately. If the resident's kerbside collection exceeds 1m x 1m and they do not have a second collection for the financial year, no additional waste will be collected. Excess waste will be left and must be removed by the resident immediately.
  • Waste must be placed out neatly on the footpath and free of any hydrants to allow for pedestrian access
  • Waste will not be collected if placed on private property, behind fencing or in trailers on or around the kerbside
  • Waste must ONLY be placed out the night before collection; waste placed out on the footpath before this will be instructed to be removed, or you may be fined. This is to keep our area looking tidy and prevent others from being able to illegally dump waste
  • Green waste must be bundled and tied, and able to be lifted by 2 people
  • Items must be less than 1.8m in length
  • Items that are not accepted waste will not be collected
  • Multi-unit dwellings of up to 10 units may book individually, for units greater than 11, a joint collection day will need to be booked through their strata manager
  • Please use the Council booking sticker mailed to you.
  • If you do not receive a sticker, your booking will still be collected. (Please note: bookings made within one week of collection will not receive a sticker due to Australia Post mail timeframes).
  • If you have not received a confirmation email within 24 hours of making your booking, please call 1300 734 470 to confirm.