People with a disability

We aim to make Port Stephens inclusive and accessible for everyone.

Our Social Planning team provides information and advice to Council on supporting an equitable and inclusive community for everyone — including people who experience disability, their carers and family members. This includes:

  • improving footpath access and connectivity, such as kerb ramps
  • providing accessible parking in the right locations
  • access to buildings, amenities and services
  • inclusion in decision-making processes.

Disability Inclusion Action Plan

Our Disability Inclusion Action Plan (DIAP) recognises the commitment that Port Stephens Council has to an inclusive and accessible community for all people, and it defines actions (both direct and indirect) that will encourage and enhance inclusion.

You can now also view the Disability Inclusion Action Plan 2024 to 2028 (PDF 1.8 MB) which has been drafted for Council approval.

Beach access

Council offers a disability access ramp at Little Beach, Nelson Bay which provides access to the water via a water wheelchair. The beach boasts lovely golden sand and disability play equipment, making this a perfect spot for families to enjoy the Bay.

MLAK key for public disabled toilets

male, female and accessible toilets icon


To obtain a MLAK Key for access to public disability toilets and facilities, please contact us.

Hearing service support

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service.

  • TTY users phone 133 677 then ask for 02 9265 9333
  • Speak and Listen users phone 1300 555 727 then ask for 02 9265 9333
  • Internet relay users connect to the NRS then ask for 02 9265 9333
  • Video relay users choose the available NRS video relay on Skype and ask for 02 9265 9333
  • SMS relay users phone 0423 677 767 and ask for 02 9265 9333.

Disability services in Port Stephens

For a list of local disability services, please view the Port Stephens Community Directory.

Disability parking

A number of Disability Parking spaces are available in the Port Stephens town centres for your convenience.