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Integrated plans

To meet our community's vision and objectives, we use the Integrated Planning and Reporting (IP&R) Framework. This comprises:

  • Community Strategic Plan
  • Council's Delivery Program
  • Operational Plan

What is the Community Strategic Plan?

The Community Strategic Plan sets out the long term vision of where our community wants to go. It:

  • identifies community aspirations and priorities over the next 10 years
  • outlines Council’s role in delivering these priorities
  • sets out how we will work with other governments and agencies to achieve our community’s priorities
  • provides for community participation in decision making
  • provides a basis of accountability and consistency in reporting.

How do we get there?

The Delivery Program sets out our objectives for the next 3 years to assist in achieving the Community Strategic Plan Key Directions. We report on the Delivery Program every 6 months.

The Operational Plans include actions that we will undertake to implement the Delivery Program, which area of Council is responsible for implementing each action and what we deliver. Operational Plans are annual with budgets and include fees and charges.

Current Integrated Plans

These comprise the Community Strategic Plan 2018 to 2028, the Delivery Program 2018 to 2021 and the Operational Plans 2019 to 2021.

How will Council resource it?

Plans that are not properly resourced won’t necessarily work. To meet our community’s objectives, long term resourcing strategies are required. These consist of:

  • Long Term Financial Plan — outlines how we will deliver the objectives and strategies in the Community Strategic Plan by ensuring they are matched by appropriate resources.
  • Strategic Asset Management Plan (SAMP) — provides a framework for managing current and future Council assets so that appropriate services are effectively delivered to the community. Legislation requires that the SAMP is for a minimum 10 year period and reviewed and rolled over annually. This asset base includes traditional asset infrastructure such as roads, footpaths, buildings and drainage as well as assets which are unique to coastal councils such as seawalls, surf clubs, lifeguard towers, wharves and jetties.
  • Workforce Plan — ensures there are sufficient resources available in the right place, at the right time, with the right skills to deliver on the community’s vision and aspirations for their place and community.
  • Fees and charges — approved charges and fees for Council services.

We do not rely solely on Council funds to achieve our objectives. Council funds are often used to seed or match a range of other funding sources such as developer contributions, commercial profits and grants. These additional funds are not guaranteed.

Download our Resource Strategy 2019 to 2029:

How do we know when we have succeeded?

Council uses 6 key measures to record its performance. Targets for each of these measures are determined annually and are listed in the Delivery Program. The measures are:

  1. Service delivery
  2. Customer satisfaction
  3. Employee engagement
  4. Governance
  5. Risk management
  6. Financial sustainability

Reporting on performance

We are committed to open and transparent reporting. Council regularly reports on its performance to ensure the community is informed of our operations, achievements and progress in meeting community priorities. Our reporting documents include: