We have detected that you are running an unsupported version of Microsoft Internet Explorer. Please upgrade to version 9 or above for the best experience of this website

Update on COVID-19- The safety of our communities, customers and staff is our top priority. We are continuing to monitor daily developments in response to COVID-19. Find out the latest.

Integrated plans

We use the Integrated Planning and Reporting (IP&R) Framework to plan for the future and report on our progress to our community.

What are the integrated plans?

Community Strategic Plan

Our integrated planning starts with our community’s aspirations and priorities for the next 10 years, which is captured in our Community Strategic Plan.

This plan outlines our Council's role in delivering our community's priorities and sets out how we will work with other governments and agencies to achieve our community’s priorities. It is one of the main ways our community can participate in decision-making.

Delivery Program and Operational Plan

The Delivery Program sets out the Council's objectives for the next 4 years to assist in achieving the Community Strategic Plan. We report on the Delivery Program every 6 months.

The Operational Plan is an annual plan of actions to implement the Delivery Program. It includes what we will deliver, which area of Council is responsible for delivery, budgets, and fees and charges.

How we resource our plans

Plans that are not properly resourced won’t necessarily work. To meet our community’s objectives, we need long term resourcing strategies.

Long Term Financial Plan

The Long Term Financial Plan shows how we will deliver the objectives and strategies in the Community Strategic Plan by matching them with appropriate resources.

Strategic Asset Management Plan (SAMP)

The SAMP is a framework for managing current and future Council assets like roads, footpaths and buildings so appropriate services are effectively delivered to the community. It plans for the next 10 years and is reviewed annually.

Workforce Plan

The Workforce Plan ensures there are enough resources available in the right place, at the right time and with the right skills to deliver on our community’s vision.

Fees and charges

Approved charges and fees for Council services. We actively seek other funding sources like grants to match the Council's contribution, as well as using funds from developer contributions and commercial profits. These additional funds are not guaranteed.

How we measure success

We use 7 key measures to record performance:

  1. Service delivery
  2. Community satisfaction
  3. Employee engagement
  4. Governance
  5. Risk management
  6. Financial sustainability
  7. Infrastructure Backlog

Targets for each of these measures are determined annually and are listed in the Delivery Program.

Reporting on performance

We are committed to open and transparent reporting. Council regularly reports on its performance to ensure the community is informed of our operations, achievements and progress in meeting community priorities. Our reporting documents include: