Special kerbside pick up of bulky flood-affected waste for residents

28 May 2025

Port Stephens residents impacted by the recent flooding can now apply for a special kerbside pickup of bulky flood-affected waste, until 29 June 2025.

Follow these simple steps to lodge your application:

  1. Apply online via our Flood Affected Waste – Special Kerbside Collection Form: pscouncil.info/specialkerbsidecollection
  2. Upload photos (up to 10) of your waste
  3. Our Waste Team will assess your application for approval. If approved, we'll let you know a date range for collection.

Accepted items:

  • Damaged building materials
  • Furniture
  • Carpet
  • Mattresses
  • Whitegoods
  • E-waste
  • Garden debris/green waste*
  • Food waste*

*While food waste and garden debris/green waste is accepted, for health and safety reasons, we recommend using your kerbside bins wherever possible to dispose of this waste.

Unaccepted items:

  • Hazardous waste
  • Gas bottles
  • Glass/glass panes
  • Chemicals
  • Asbestos
  • Deceased livestock
  • Oils
  • Paints
  • Liquid Waste
  • Fire extinguishers

If you're in an area which hasn't been deemed an impacted flood zone, it may be necessary to include photo evidence of actual flood damage (e.g. inundation damage, structural damage, etc) to assist in application approval.

For more information, please take a look at the frequently asked questions.

For more information, contact our Customer Experience Team on  4988 0255 or email wasterecovery@portstephens.nsw.gov.au