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Kerbside collection

We offer an on call kerbside collection service for residents to place unwanted bulky items and green waste on the kerb for collection.

Each household receives 2 collections per financial year. If you haven't used both of yours yet, book by calling 1300 734 470

Our Christmas shutdown period will run from 23 December to 4 January 2022.

COVID-19 update

Kerbside collections will continue as usual however stickers will not be sent out over the coming weeks. If you have made a booking, put your collection out the night before and it will be picked up as usual.

How kerbside collections work

  • organise a collection by calling 1300 734 470
  • each residential property is entitled to 2 collections per financial year
  • both bulky and green waste can be collected
  • residents must book their collection — book early to avoid disappointment in wait times
  • waste items can only be placed on the footpath the day prior to collection

View the Waste Services Brochure (PDF 1.1MB)

To book your on call clean up, phone the Customer Service Centre 1300 734 470 or online below.

The following items are accepted as part of Council's kerbside collection service:

  • furniture — chairs, cupboards, tables and similar (furniture containing glass is not accepted)
  • appliances — fridges, washing machines and similar
  • green waste
  • scrap metal — fencing, hot water systems, BBQs.

The following items will not be accepted by Council as part of the kerbside collection:

  • car batteries, automobile parts and tyres
  • gas bottles, chemicals, oils, paints, liquid waste, fire extinguishers
  • building waste, asbestos, glass and fibre glass and furniture containing glass
  • food

Book your clean up online

Terms and conditions of service

  • only 1m x 1m will be collected (1 box trailer) — waste placed out in excess of this will be removed but the resident will forfeit their second collection for the year. If the residence has already received a collection the excess waste will be left and must be removed immediately.
  • waste must be placed out neatly on the footpath and free of any hydrants to allow for pedestrian access
  • waste will not be collected if placed on private property, behind fencing or in trailers on or around the kerbside
  • waste must ONLY be placed out the night before collection; waste placed out on the footpath prior to this will be instructed to be removed or you may be fined. This is to keep our area looking tidy and avoid others from being able to illegally dump waste
  • green waste must be bundled and tied and able to be lifted by 2 people
  • items must be less than 1.8m in length
  • items that are not accepted wastes will not be collected
  • multi-unit dwellings will be required to organise a joint collection day through their strata manager
  • please use the Council booking sticker mailed to you.
  • IF you do not receive a sticker, your booking will still be collected. (Please note: bookings made within one week of collection will not receive a sticker due to Australia Post mail timeframes).
  • if you have not received a confirmation email within 24 hours of making your booking please call 1300 734 470 to confirm.