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Enquiries and advice

Various forms of pre-lodgement advice are available to assist you with your development enquiries. We aim to work with you towards a successful outcome as quickly and cost effectively as possible. The benefits of pre-lodgement advice include:

  • access to all the professionals who may be involved in assessing your application at an early stage, to save you time and money in preparing your application;
  • understanding early in the process what it is you are trying to achieve; and
  • agreement on what is required, as well as what is (or is not) possible on the proposed development site.

While Council Officers cannot prepare your development documentation or provide legal advice, they can offer tips on where to find the relevant information and what documentation is required to be submitted with your application. The following forms of pre-lodgement advice are available:

Duty Counter Advice

If you are not sure about any aspect of your application, we offer free advice at the counter or over the phone from a duty planner or building surveyor from 9am - 5pm Monday to Friday. This option is recommended for less complex matters such as dwellings, dual occupancy development and minor residential works such as swimming pools, sheds, carports, garages and the like.

Please call in to see us at 116 Adelaide Street, Raymond Terrace or call us on (02) 4980 0115.

Pre-Lodgement Meetings

For more complex matters it is recommended that you attend a pre-lodgement meeting with Council staff. Depending on the development, a range of relevant staff (including planners, building surveyors, engineers and ecologists) can be arranged to provide advice. The meetings are generally held at Council’s administration office on a weekly basis and are free of charge. To make an appointment for a pre-lodgement meeting please contact Council’s development staff on (02) 4980 0115 and complete the 'Pre-lodgement Advice Appointment Form' within Council Forms.

The purpose of the meeting is to identify the relevant statutory requirements to be addressed and highlight potential issues that may arise during the assessment process to enable a more efficient assessment timeframe.