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Update on COVID-19- The safety of our communities, customers and staff is our top priority. We are continuing to monitor daily developments in response to COVID-19. Find out the latest.

Contact Us

General enquiries

Port Stephens Administration building is at:
116 Adelaide Street (old Pacific Highway)
Raymond Terrace NSW 2324

Phone: (02) 4988 0255

Office Hours: 8:30am to 5:00pm Monday to Friday (excluding public holidays).

Postal address

PO Box 42, Raymond Terrace, NSW, 2324

Phone and fax

Phone: 02 4988 0255
Fax: 02 4988 0130

After hours phone

Phone: (02) 4988 0255


16 744 377 876

Online Services

Council's Online Services offers a personal self-service experience for our community to transact with Council online. The flexibility to transact with Council anytime and anywhere. Current services include:

  • Customer requests or report issues e.g. report a pot hole
  • Pay your rates
  • View your property details
  • Update your details
  • View your development applications
  • Complete applications
  • Order a certificate

How to register for the Online Services?

Complete the Online Services registration form.

How to sign to the Online Services?

Once you have registered visit Online Services and sign in.


council@portstephens.nsw.gov.au or use the general enquiry form below.
If you request a Council service, please use our Online Services and report it form.


Port Stephens Council is committed to protecting your privacy.  We take reasonable steps to comply with relevant legislation and Council policy.

Purpose: Council is collecting this information to provide you with answers to your question to Council.

Intended recipients: Council staff and other government agencies.

Supply:  This information is a statutory requirement.

Consequence of Non Provision: Your application may not be accepted or processed due to a lack of information.

Storage and security:  This document will be saved in Council’s records management system in accordance with Council policy and relevant legislation.

Access:  Please contact Council on (02) 4988 0255 to enquire how you can access information.

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