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Update on COVID-19- The safety of our communities, customers and staff is our top priority. We are continuing to monitor daily developments in response to COVID-19. Find out the latest.

Rates and charges must be paid in full on or before 31 August, or by quarterly instalments. The instalment dates are the same each year and are:

31 August
30 November 
28 February
31 May

Where these dates fall on a weekend the due date will be the following Monday.

There are a number of different ways that rates can be paid and the details for each are outlined below. 

To find your rate category and charges for the current financial year, visit our 2018-2019 Rate Categories and Charges page.

The winners of Council's direct debit and email of rates promotions are:

  • Direct debit promotion: Mr R Starr & Mrs J McGowan from Tanilba Bay
  • Email of rates promotion: Mr F Ross & Ms M Middleton from Mallabula

Payment Options

This is the automatic transfer of funds from your cheque or savings account to pay your rates. You can select fortnightly, quarterly or annual payments.

To register, download the Direct Debit Request Form and Direct Debit Request Agreement from our A-Z forms page and return the form to Council.

This form can also be obtained by calling 02 4988 0393 during business hours.

Credit cards can not be used for direct debit.

Mail your cheque or money order together with the bottom portion of your notice, payable to:

Port Stephens Council
PO Box 42
NSW 2324

Please note no receipts will be issued for payments through the mail.

To pay via BPAY, you need to:

  • contact your participating bank, credit union or building society to pay from your cheque or savings account
  • quote Biller Code 4333 and your assessment number.

There is no fee for BPAY payments from credit card accounts.

Credit card payments can be made by phone for Visa and MasterCard only. To pay your rates via phone:

Call 1300 BPOINT or 1300 276 468 and quote biller code 4333 and your assessment number.

Payments made using a credit card will incur a fee of up to 1%.

Make a payment online. You will need to enter a valid rates assessment number to make your payment.


You can pay your rates online from your financial institution account using BPAY. Alternatively, visit www.bpoint.com.au to pay from your Visa or Mastercard. Quote Biller Code 4333 and your assessment number.

Payments made using a credit card will incur a fee of up to 1%.

You can pay your rates in person by presenting your account at any Australia Post Office or Council's Administration Building (during office hours) which is located at:

116 Adelaide Street,
Raymond Terrace
NSW 2324

Payments made using a credit card (Visa & Mastercard only) or paypal will incur a fee of up to 1%. 

Credit card payments cannot be made over the counter at Australia Post.

If you require detailed information on any of these payment options, please contact:

Council's Rates Department
Phone: 02 4988 0393
Fax: 02 4987 3612
Email: council@portstephens.nsw.gov.au