Find out how to pay your rates in a way that is convenient for you. There's also information on rate categorisation and charges, how to apply for a pensioner concession or financial hardship, and how to change your address with Council.
Read the Autumn edition of YourPort. When we first prepared this edition, COVID-19 was certainly a concerning issue, but it had not yet taken hold of our region the way it has now. The information in this newsletter is still relevant and it’s important we keep you updated on the services we’re continuing to deliver for Port Stephens on your behalf. But there is new information you should be aware of during this challenging time. To find out the latest on COVID-19, please visit our dedicated page.
Contact our Rates team
- Phone: 02 4988 0393
- Fax: 02 4987 3612
- Email: firstname.lastname@example.org
Pay your rates and FAQs
Find out about the ways you can pay your rates to Council, plus we answer your frequently asked rates questions.
Get your rates by email
Receive your rates notice by email — save paper, time and postage costs by getting your rates directly to your inbox.
Change of address form
Moved house? Fill out our Change of Address Form to notify Council of your new address or contact detail.
Apply for Pensioner Concession Rates Rebate
Find out if you are eligible and apply for a Pensioner Concession Rates Rebate from Council.
If you're experiencing financial hardship, we can help. Find out what financial assistance is available and apply online for financial hardship support.
2019-2020 Rate Categories and Charges
Find out your 2019-2020 rates category and charges. Learn more about land valuations, rate categories and waste charges.