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Update on COVID-19- The safety of our communities, customers and staff is our top priority. We are continuing to monitor daily developments in response to COVID-19. Find out the latest.

People with a disability

We aim to make Port Stephens inclusive and accessible for everyone.

Our Social Planning team provides information and advice to Council on supporting an equitable and inclusive community for everyone — including people who experience disability, their carers and family members. This includes:

  • improving footpath access and connectivity, such as kerb ramps
  • providing accessible parking in the right locations
  • access to buildings, amenities and services
  • inclusion in decision-making processes.

Disability Inclusion Action Plan

Find out how we support people with a disability.

Beach access

Beach Wheelchairs

Available and free to use at Fingal Bay and Little Beach, Nelson Bay.  To find out more or book online, visit Beachside Holidays Sandcruiser Beach Wheelchairs. Bookings can also be made directly with:

  • Halifax Holiday Park — 02 4981 1522
  • Fingal Bay Holiday Park — 02 4981 1473
  • Fingal Bay Surf Club — 02 4981 1450
  • Water Wheelchair and Beach Access Ramp

    Council offers a disability access ramp at Little Beach, Nelson Bay which provides access to the water via a water wheelchair. The beach boasts lovely golden sand and disability play equipment, making this a perfect spot for families to enjoy the Bay.

    MLAK key for public disabled toilets

    male, female and accessible toilets icon

    Many of our parks and reserves have public amenities. Those that have disabled access are listed on our website with this symbol.

    To obtain a MLAK Key for access to public disability toilets and facilities, please contact us.

    Hearing service support

    If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service.

    • TTY users phone 133 677 then ask for 02 9265 9333
    • Speak and Listen users phone 1300 555 727 then ask for 02 9265 9333
    • Internet relay users connect to the NRS then ask for 02 9265 9333
    • Video relay users choose the available NRS video relay on Skype and ask for 02 9265 9333
    • SMS relay users phone 0423 677 767 and ask for 02 9265 9333.

    Disability services in Port Stephens

    For a list of local disability services, please view the Port Stephens Community Directory.

    Disability parking

    A number of Disability Parking spaces are available in the Port Stephens town centres for your convenience.




    No. Spaces

    Donald Street East Carpark, Nelson Bay

    Ground Floor

    90° Front or Rear


    Donald Street West Carpark, Nelson Bay

    Eastern Entrance

    90° Front or Rear


    Magnus Street

    Near Post Office



    Stockton Street

    Near Seabreeze Hotel



    Teramby Road

    Near Marina

    90° Front or Rear


    Victoria Parade

    Fly Point



    Beach Road

    Little Beach



    Shoal Bay Road

    Nelson Bay RSL


    Town Centre Circuit, Salamander BayTomaree Library

    90° Front or Rear

    Town Centre Circuit, Salamander BayTomaree Community Centre

    90° Front or Rear

    Aquatic Close, Salamander BayTomaree Aquatic Centre

    90° Front or Rear

    Leisure Way, Raymond Terrace

    Lakeside Aquatic Centre

    90° Front or Rear6
    Warren Street, SeahamSchool of Arts Carpark90° Front or Rear3
    The Close, Raymond TerraceThe Hub90° Front or Rear6
    Sturgeon Street, Raymond TerraceRaymond Terrace Library90° Front or Rear2

    Sturgeon Street, Raymond Terrace

    Council Admin building

    90° Front or Rear2
    William Street, Raymond TerraceNear pedestrian crossingAngle2
    William Street, Raymond Terrace

    Opposite Police Station

    Ferodale Road, MedowieMedowie Community Centre90° Front or Rear4
    James Paterson Street, Anna BayBirubi Surf Club90° Front or Rear2

    Disability Parking Permits (Mobility Parking Scheme) provide concessions to people with mobility issues. Roads and Maritime Services is responsible for issuing these permits.

    A Mobility Permit Holder can park in spaces marked with a symbol for people with disabilities. This permit also provides parking concessions in other spaces if a marked space is unavailable:

    • where parking is limited by a sign to more than 30 minutes, Mobility Permit Holders can park for an unlimited time
    • where parking is limited by a sign to 30 minutes, Mobility Permit Holders can park for 2 hours
    • where parking is limited by a sign to less than 30 minutes, Mobility Permit Holders can park for a maximum of 30 minutes
    • at a 'No Parking' sign, Mobility Permit Holders may park up to 5 minutes — the driver must remain in the vehicle or within 3 metres of the vehicle to drop off or pick up passengers or goods
    • when parking in metered or ticketed parking areas operated by Council, no charge is applied — charges may apply in privately operated parking areas.

    Please obey all other parking rules.