Rate payment options
There are several payment options available to pay your Council rates including:
This is the automatic transfer of funds from your cheque or savings account to pay your rates. You have the option of fortnightly, quarterly or annual payments. To register as a Direct Debit customer you can download the Direct Debit Request Form and Direct Debit Request Service Agreement from our A-Z forms page and return the form to Council. This form can also be obtained by telephoning 02 4980 0393 (during business hours). Credit cards can not be used for direct debit.
Mail your cheque or money order, payable to Port Stephens Council PO Box 42 RAYMOND TERRACE NSW 2324 together with the bottom portion of your notice. Please note no receipts will be issued for payments through the mail.
Telephone and Internet banking. Contact your participating Bank, Credit Union or Building Society to pay from your cheque or savings account. Quote Biller Code 4333 and your assessment number. Credit card payments can not be made using BPAY.
Credit Card Payments by Telephone (Visa & MasterCard). Call 1300 BPOINT or 1300 276 468 and quote biller code 4333 and your assessment number. Payments made using a credit card will incur a fee of up to 1%.
You can use BPAY to pay from your financial institution account or visit www.bpoint.com.au to pay from your Visa or Mastercard. Payments made using a credit card will incur a fee of up to 1%.
Present your account at any Post Office or Council's Administration Building, 116 Adelaide Street, Raymond Terrace. Payments made using a credit card (Visa & Mastercard only accepted) or paypal will incur a fee of up to 1%. Credit card payments can not be made over the counter at Australia Post.
Due dates for payments
Rates and charges may be paid in full on or before 31 August or by quarterly instalments. The instalment dates are the same each year and are as follows: 31 August - 30 November - 28 February and 31 May. Where these dates fall on a weekend the due date will be the following Monday.
Please contact Council's Rates Section on (02) 4980 0393 if you require detailed information on any of these payment options.