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Rate payment options

There are several payment options available to pay your Council rates including:

Direct Debit

This is the automatic transfer of funds from your cheque or savings account to pay your rates. You have the option of fortnightly, quarterly or annual payments. To register as a Direct Debit customer you can download the Direct Debit Request Form and Direct Debit Request Service Agreement from our A-Z forms page and return the form to Council. This form can also be obtained by telephoning 02 4980 0393 (during business hours). Credit cards can not be used for direct debit.


Mail your cheque or money order, payable to Port Stephens Council PO Box 42 RAYMOND TERRACE NSW 2324 together with the bottom portion of your notice. Please note no receipts will be issued for payments through the mail.


Telephone and Internet banking. Contact your participating Bank, Credit Union or Building Society to pay from your cheque or savings account. Quote Biller Code 4333 and your assessment number. Credit card payments can not be made using BPAY.

Credit Card

Credit Card Payments by Telephone (Visa & MasterCard). Call POSTbillpay 13 18 16 Quote billpay Code 0241 and your assessment number. Payments made using a credit card or paypal will incur a fee of up to 1%.

Payment via the Internet

In addition to receiving your rate notice into your MyPost Digital Mailbox, you may also pay your rates using your financial institution account or credit card from within your mailbox - no separate internet banking facility is required. Alternatively, you may use BPAY to pay from your financial institution account or visit www.postbillpay.com.au to pay from your Visa, Mastercard or Paypal account. Payments made using a credit card or paypal will incur a fee of up to 1%.

In Person

Present your account at any Post Office or Council's Administration Building, 116 Adelaide Street, Raymond Terrace. Payments made using a credit card (Visa & Mastercard only accepted) or paypal will incur a fee of up to 1%. Credit card payments can not be made over the counter at Australia Post.

Due dates for payments

Rates and charges may be paid in full on or before 31 August or by quarterly instalments. The instalment dates are the same each year and are as follows: 31 August - 30 November - 28 February and 31 May. Where these dates fall on a weekend the due date will be the following Monday.

Please contact Council's Rates Section on (02) 4980 0393 if you require detailed information on any of these payment options.